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Cancellation Policy

Due to the amount of cancellations over the years, it has caused LEW to implement a cancellation policy.

The policy is as followed:

  • If a student doesn't turn up to the lesson/contact the teacher after the first 20 minutes of their lesson then that lesson will be automatically cancelled, and the student(s) who didn't turn up to that lesson will be charged the full amount in their next lesson.
  • If a lesson is cancelled an hour before the start of the lesson then half of the lesson fee will be charged in the following lesson.
  • If a lesson is cancelled more than an hour before the start of the lesson then no monies will be charged. 

This policy is in place to reduce the amount of cancellations; in addition to this I would like students to be more aware of the ramifications if they do cancel.I hope all students reading this policy continue to enjoy their lessons and learning with LEW.

If students have any doubts regarding this policy then don't hesitate to contact LEW.

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